Donation Refund Policy

Last updated: February 16, 2026

Khelmel is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Khelmel expects that all donors will exercise due care and diligence while making donations. Khelmel also recognises that a donation may be made erroneously or donors may change their minds.

Khelmel will examine each request for a refund of donation and endeavour to make the refund. Khelmel may also seek further information/documents and donors must co-operate in this regard.

However, Khelmel is not obliged to make refunds and may, at its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

If you would like your donation to Khelmel to be refunded, You must request Khelmel in writing or by email for a refund and Your request must reach Khelmelwithin 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:

• Made the donation online, electronically or through other means, OR
• Handed over the cheque/demand draft to Khelmel or someone authorised by Khelmel for this purpose, OR
• Despatched the cheque/demand draft to Khelmel by other means.

The written request stating the reason for requesting a refund must be sent to the address stated below and must contain all the following details pertaining to the donation:

• Date of donation
• Donation amount
• If the donation was made through cheque/draft, please provide Cheque/Draft no.
• If the donation was made through a credit card, please provide Credit Card no. (last 4 digits only).
• If the donation was made online, please provide a Donation ID.

Khelmel

House No. 3, Krishnapur, Raigarh, Chattisgarh, 496001

Email: info@Khelmel.in

All decisions of Khelmel in this regard will be final and binding on the donor.